Events - terms and conditions

About St John’s College Development Office events

St John’s College Development Office events are designed to foster the relationship between the College, its alumni, students and donors. The programme offers a wide range of event formats in Cambridge, UK and overseas.

St John’s College Development Office events are designed either on a complimentary or on a paid-for basis. Where there is a charge, ticket fees are priced to break even or are subsidised by the College.

St John’s College Development Office events are subject to the following terms and conditions, unless otherwise stated. St John’s College always endeavour to act in good faith and to offer a high-quality service to its community.

Bookings

1. Bookings for events are received on a first-come, first-served basis. Where there is a charge, bookings are not confirmed until full payment is received.

2. Bookings will strictly not be accepted after the closing date. Where there is a charge, full payment must be received by the closing date or bookings will be forfeit

3. Initial acknowledgement will be sent, usually by email, to be followed by final details after the booking deadline.

4. Debtors to St John’s College are not permitted to attend events until their debt has been paid.

 

Waiting lists

1. In the case of an event reaching capacity before the closing date, a waiting list (on a first-come, first-served basis) will be put into operation. Waiting list places must be confirmed 48 hours before an event by email.

Cancellations and refunds


1. Cancellation requests must be made in writing to a member of St John’s College Development Office at development@joh.cam.ac.uk preferably.

2. Cancellations for paid-for events made after the booking deadline cannot be refunded.

3. Where a refund is offered for a cancellation this will be confirmed in writing and it may take up to 10 working days to be processed.

4. St John’s College reserves the right to cancel an event at its discretion. In the event of such cancellation, the College will notify those who have booked to attend as early as possible in writing and post details of the cancellation on the event section of the Johnian website (johnian.joh.cam.ac.uk/eventsprogramme). In case a ticket fee has been charged, the amount shall be refunded in or during the following 10 working days.

5. St John’s College excludes liability for losses or damages arising as a result of a cancelled event, such as travel and/or accommodation.

6. St John’s College shall not be liable to refund ticket fees should the event be cancelled due to force majeure or any other causes beyond its control. Nonetheless, where possible, reasonable endeavours to refund tickets will be made by the College.

7. St John’s College reserves the right to refuse admission or to ask participants to leave an event in circumstances deemed reasonable (for example health and safety, security or anti-social behaviour) and, when applicable, participants in these circumstances will not be offered a ticket refund.

8. No refunds will be provided on failure to attend an event.


Guest lists

1. Guest lists including full name, subject of study and matriculation year are produced for most events. If you would prefer to be excluded from such lists, please let us know at the time of booking.


Photography

1. Please be aware that a photographer commissioned by St John’s College may be present at our events. Photographs may be used in official College publicity materials, including the College website. We will endeavour to seek permission before publication but if you do not wish to be photographed or have any concerns about a photographer being present, please let us know.

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